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Genuine direct purchase

Genuine direct purchase


Overseas businesses of Hejin cross-border e-commerce provide overseas direct purchase products to distributors who purchase goods in Hejin cross-border e-commerce.


Definition of direct overseas purchase


Direct overseas direct selling is to provide consumers with high quality overseas goods in Chinese mainland. The merchants promise that all products are 100% original and authentic overseas products, 100% overseas businesses, 100% direct overseas purchase, and 100% domestic return, so as to create a convenient cross-border shopping experience for you and easily sweep the world's fashion boutiques without leaving home, so that you can feel more at ease!


100% original overseas products:


All goods are produced or sold overseas; Therefore, all the products sold are 100% original overseas products.


100% overseas businesses:


All shippers are overseas merchants to ensure service and quality.


100% overseas direct sales:


The goods are sent from countries or regions outside the mainland (excluding Hong Kong, Macao and Taiwan) through international logistics or from China's free trade zone, and there is complete logistics status information provided by logistics companies from the merchant's delivery place to the consumer's destination.


100% domestic return:


Chinese mainland sellers provide Chinese companies with regular return channels. After the agreement is reached, consumers and sellers can return to the designated locations in Chinese mainland to ensure that customer service is guaranteed and enjoy the whole experience of shopping without worry.


Authentic products guarantee


【1】 Choosing the source of goods with perfect law


For example, the United States, Germany, Australia, New Zealand and other countries have strict legal system and rule of law, pay attention to good faith in operation, high cost of breaking the law, and near extinction of counterfeiting;


【2】 Verification of commodity document flow


Ask for the manufacturer's delivery note, dealer's sales contract, shopping ticket in the supermarket, etc. from the settled merchants, and check them randomly;


【3】 Logistics traceability assurance


Through independent third-party logistics companies, such as FedEx, UPS, TNT, etc., trace the source of logistics, and track the domestic delivery in the whole process, so as to eliminate midway exchange;


【4】 National regulation


The commodities are supervised by the customs and the entry-exit inspection and Quarantine Bureau and meet the requirements of national access;


【5】 Anti counterfeiting detection


Regular bar code anti-counterfeiting detection of goods, hire anti-counterfeiting experts to patrol;


【6】 Security services


Hejin cross border e-commerce and Dongguan Hejin e-commerce Co., Ltd. have the obligation to solve the problem and bear the responsibility of compensation for any disputes arising from consumers' online purchase of goods. After the event, Hejin platform will work with the businesses to solve the problem through legal channels.